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We try to handle your order as soon as posible.
If there a delays in your delivery we will inform you as soon as posible.
Shipping to foreign countries (outside Germany):
Shipping is only possible by payment in advance or PayPal, cash on delivery is not possible.
For more information about shipping and costs to foreign countries please read below. If your country does not appear in our shipping list below, please write us an enquiry. We will inform you about the delivery cost to your country.
Shippinglist:
Shipping will be delivered by  .
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| Country: | Shipping & Returns | | For all other countries not listes below | please contact us | | Austria | 8.00 | | Belgium | 8.00 | | Czech Republic | 8.00 | | Denmark | 8.00 | | Estonia | 8.00 | | Finland | 8.00 | | France | 8.00 | | Germany | 2.20 | | Hungary | 8.00 | | Iceland | 8.00 | | Ireland | 8.00 | | Italy | 8.00 | | Latvia | 8.00 | | Lithuania | 8.00 | | Luxembourg | 8.00 | | Monaco | 8.00 | | Netherlands | 8.00 | | Poland | 8.00 | | Portugal | 8.00 | | Slovakia (Slovak Republic) | 8.00 | | Slovenia | 8.00 | | Spain | 8.00 | | Sweden | 8.00 | | Switzerland | 8.00 | | United Kingdom | 8.00 |
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Minimum order value:
In our KHE Culture shop we have a minimum order value of 20.00 .
All prices included VAT (19%).
Delivery:
Please take care that the products can be delivered to you. DHL will deliver during the day. If you are during that time not at home, you can specify as your delivery adress the adress of your neighbor or your "at work" adress. This is what we recommend to you.
DHL stores the package up to 7 days at your local post office. After these periods with no successfull delivery, the package will be send back to us. These additional costs we will charge you for, before we resend the package again.
If you can collect the package only on special days, please write us at your order your desired delivery date.
Not accepting or denying the ordered products will be charged at your cost. This charge will also arise when the customer specifies a wrong delivery adress.
The charged costs are calculated from the cost for the delivery and a handling charge of 6 EUR.
Transport insurance & transport damages:
All items of delivery are insured against breaking an loss without additional costs up to 520 EUR.
If the item of delivery has transport damages, please confirm these damages on the delivery order in front of the postman. Every damange must be immediately disclosed to the postman.
We offer the following paying methods:
Payment in advance (payment before shipping)
The costs you can check from the shippinglist above.
Upon receipt of the whole order amount on our account, we will send you your ordered products.
Our account data:
Recipient: Heike Hensinger
Account number: 738775802
Bank number: 70010080
Postbank Mόnchen
I M P O R T A N T: The reason for payment is your complete name and the order number.
For a bank transfer from outside germany you will need also this additional account data:
IBAN: DE14 700 100 800 738 775 802
BIC / SWIFT Code or ABA Code: PBNKDEFF
(arising bank charges are for your account)
PAYPAL
Using Online PayPal Invoice Email is like you are sending your money from your PayPal account to our PayPal account (KHE Culture). Our PayPal Invoice which is emailed to you will indicate the amount of money you have to pay for your purchase with us.
To use this method for your payment, you may already have a www.paypal.com account, or if not you can apply directly from our PayPal Invoice Email which is sent to you. Payment with this method is easy and safe and paypal supports banktransfer and creditcard payment (VISA, AMEX
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When filling out an order in our shopping cart system, select Paypal as your payment method. You will receive our auto-replied email regarding to your order detail, and within 24 hours we will email you an electronic invoice from PayPal.
When you receive our Online PayPal Invoice Email, simply follow the guideline until you complete your payment.
After your payment is approved by your bank, you will receive auto-replied emails from PayPal to confirm your payment. |
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All prices included VAT (19%) |
© 2006 - 2012 | |
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